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Matthew K

WTO USA

"We switched to Sterling after a decade with another provider. Their fast responses and attentiveness have been exceptional. Tickets are resolved quickly, everyone is pleasant and customer-service focused. The quarterly VCIO meetings, status updates, security resources, proactive monitoring have been more than helpful. My only regret is not switching to them sooner."

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Mark Jetton

Google Review

"Sterling has handled the IT for my law firm for over 9 years. They are very professional, knowledgeable, and responsive. The not only do a GREAT job but are also fair with pricing. I highly recommend anyone looking for IT services to use Sterling. Tom is always available to take calls and service is very responsive."

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Emily Lucas

Google Review

"I recently had the pleasure of working with Borsalino, a Senior Project Engineer at Sterling Technology, and I must say, he is nothing short of a rockstar! His dedication to our projects and his willingness to go above and beyond to minimize our downtime while working on the firewall was truly commendable. Not only did he demonstrate exceptional technical skills, but he was also incredibly welcoming and communicative throughout the entire process.."

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Nicole Duer

Google Review

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than.""

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David S DDS

Google Review

"I've worked with Sterling Technology Solutions since 2011 and they've been everything you would want with one of the most critical parts of your business. I can say a decade later that our initial setup not only performed well in the early phases of our business, but also handled our growth over the years."

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George Scott

Google Review

"We don’t have a Lotta goes wrong, but when I do need a consultation, I get quick response and generally, great results quickly. I find that the technicians are knowledgeable and get the job done."

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Meredith Jeffries

Alexander Ricks PLLC

"Sterling has been our company's IT support provider for almost a decade. They are reliable, creative problem solvers, and provide excellent round-the-clock service on both simple and complex IT challenges. Highly recommend them!"

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Bart Temperville

Google Review

"Sterling Technology Solutions' business model revolves around the customer, period.  Case in point--when you call the help number, you get a real person, who provides level 3 support.  Consequently, we have been extremely impressed with how quickly issues are resolved, and in some cases completely avoided.  If you’re looking for a strong IT partner, we most highly recommend Tom and his team."

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Matthew Sohner

Google Review

"Our company hired Sterling two years ago and we have been extremely impressed and satisfied with the service and support we've received. Tom and his staff are professional, personable, and responsive to our needs."

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Melvin Stone

Google Review

"Sterling Technology has supported all our IT needs for over 5 years. They are very knowledgeable and quick to respond to our needs. Their monthly server management is proactive and provides for a very stable operating environment. I highly recommend their services."

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Allison Christie

Google Review

"For over three years Sterling Technology Solutions has delivered reliable, consistent, high quality and professional services to our company and employees.  Their team and services continue to exceed our expectations and we appreciate their patient and personable approach!"

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Jesse Bradford

Google Review

"We have worked with Sterling for a few years now and they have done a great job managing the IT for our dental practice.  Have always been responsive, knowledgeable and professional to work with.  Highly recommend them!  Keep up the great work guys!"

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Pennie Bennett

Google Review

"I highly recommend Sterling Technology for all of your IT needs.  They are responsive, competent, reliable and always eager to help.  Our business has benefited from FAR less down time with problems and the heightened security that Sterling provides for our data."

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Anne Reap

Beacon Partners

"We have put our trust in Sterling Technology Solutions to keep our business technology running smoothly since 2011. They are a proactive partner in keeping our systems safe and in optimum condition. Their customer service is super responsive and always professional."

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Ruben Torres

Google Review

"I have been with Sterling ever since I started my company 5 years ago.  They were the perfect fit for a start-up and they have continued to grow along side us and support us through our growth.  They are quick to respond and very easy to work with."

Are you looking for IT support that ticks all your boxes?

Are you tired of endless tech glitches and unreliable IT professional services? Are security concerns keeping you up at night? Or maybe you're struggling to adapt to a world where 'work-from-anywhere' is the norm. You are not alone!

Many Charlotte businesses face these exact issues with their current computer support services. Imagine the frustration when your network crashes, or your data is at the mercy of hackers.

It's not just about the downtime; it's about the lost opportunities, the financial implications, the headaches, and the feeling that you're not in control.

That's where we come in!

IT Infrastructure

Empower your business with our IT infrastructure solutions. We'll ensure unmatched efficiency of your IT systems with the best IT professional services.

Managed IT Services

Experience the peace of mind that comes with reliable IT outsourcing. We offer comprehensive, 24/7 support and management for all your technology needs.

IT Security

Safeguard your digital assets with our robust IT security services. We'll deliver advanced protection against evolving cyber threats and ensure your data integrity.

IT Consulting

Unlock your business's full potential with our expert IT consulting. We'll provide innovative strategies and solutions tailored to your unique challenges.

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Are you ready for a tech revolution?

You deserve expert IT management...

We get it. You need quick, local IT support in Charlotte, NC—support that doesn't just put out fires but also prevents them. Our team, with over 200 years of combined experience, is equipped with not just technical expertise but a passion for exceptional customer service.

What's more? More than being tech geeks; we are your partners in growth. Our approach is simple: we listen, we understand, and we deliver. With an average response and resolution time of only 30 minutes, we're not just fast; we're efficient.

But our services go beyond quick fixes. Our proactive approach ensures you're always a step ahead. We're here to make technology work for you, not against you.

Check out our LIVE statistics!

This data is automatically curated and updated round-the-clock with our state-of-the-art performance tracker, giving you an accurate, up-to-date picture what we're achieving for our clients.

Average Response Time

Average time, over the last 30 days, from when a customer submits an inquiry to when one of our engineers begins working on that ticket.

Average Resolution Time

This is the average time it has taken to resolve a ticket from the first contact with our engineer.

Customer Satisfaction Score

This is the percentage of tickets that our customers responded to as having done great work in the last 30 days

Percentage of Tickets Resolved without Escalation:

This is the percentage of tickets resolved by the first engineer that touches the ticket in the last 30 days.

Our promise to North Carolina businesses:

We'll transform your IT challenges into success stories

Dealing with sluggish network IT support in Charlotte can be a real drag. At Sterling Technology Solutions, we get it. That's why we're committed to providing solutions and transformations with our IT professional services.

We're well-equipped to be your go-to partner for all things IT. From proactive IT support to robust security solutions, we provide the IT support Charlotte businesses need to thrive.

Once you outsource IT support to us, you can say goodbye to the days of frustrating tech issues and hello to a smoother, more secure business operation.

Learn More
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Experience the Sterling advantage!

Get your business running smoothly with exceptional IT professional services

Sterling Technology Solutions is where cutting-edge technology meets undeniable expertise. Our mission is to empower your business with fast, secure, and reliable IT professional services that drive growth and efficiency.
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Rapid Response Times

Say goodbye to endless waiting times. With an average response and resolution time of just 30 minutes, we ensure your business stays up and running without missing a beat.

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Advanced Security Stack

In an age where cyber threats loom large, our sophisticated security stack keeps your business safe, giving you the peace of mind you need to focus on what you do best.

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Seamless Connectivity

Our solutions cater to the modern need for mobility and flexibility, ensuring your team stays connected, whether they're in the office or working remotely.

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Proactive IT Support

We don’t just react to problems; we anticipate them. Our proactive approach keeps your systems running smoothly by preventing issues before they arise.

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Cost-Effective Solutions

Maximizing your IT budget has never been easier. With our tailored IT services, you can enjoy top-notch technology support without breaking the bank.

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Expert Tech Assistance

The first person to respond to your request will be an experienced engineer.  We have no Tier1 engineers on our help desk.

Sterling In The News

In the spotlight: Tech insights from our CEO

Dive into the world of tech and cybersecurity with our CEO, Tom Blanchard. Explore our curated collection of news appearances where expert analysis meets industry-leading perspectives.

"WOW - what a difference a good IT company can make"

What others say about us

Don't take our word for it. See how other local businesses feel about our local IT support.

"I recently had the pleasure of working with Borsalino, a Senior Project Engineer at Sterling Technology, and I must say, he is nothing short of a rockstar! His dedication to our projects and his willingness to go above and beyond to minimize our downtime while working on the firewall was truly commendable. Not only did he demonstrate exceptional technical skills, but he was also incredibly welcoming and communicative throughout the entire process."

Emily Lucas

"I've worked with Sterling Technology Solutions since 2011 and they've been everything you would want with one of the most critical parts of your business. I can say a decade later that our initial setup not only performed well in the early phases of our business, but also handled our growth over the years. It's great when your server is an afterthought when things run so smoothly. The few instances over the years that needed attention were handled promptly and professionally. Highly recommended!"

David Slawinski DDS

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than." They are prompt, professional, and kind. I wish we had known about them sooner as it would have saved a lot of time and frustration."

Nicole Duer

"Sterling has been our company's IT support provider for almost a decade. They are reliable, creative problem solvers, and provide excellent round-the-clock service on both simple and complex IT challenges. Highly recommend them!"

Meredith Jeffries

"Our company hired Sterling two years ago and we have been extremely impressed and satisfied with the service and support we've received. Tom and his staff are professional, personable, and responsive to our needs. From day one, they have listened to us and helped us navigate our technology challenges as a growing business. Sterling Technology has been a tremendous asset for our company, and I would highly recommend this firm to anyone looking for IT services."

Matthew Sohner

"Sterling has handled the IT for my law firm for over 9 years.  They are very professional, knowledgeable, and responsive.  The not only do a GREAT job but are also fair with pricing.  I highly recommend anyone looking for IT services to use Sterling.  Tom is always available to take calls and service is very responsive."

Mark Jetton
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Say goodbye to tech troubles and hello to professional & stress-free IT services.

Your journey to seamless operations starts at the click of a button!

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Ready for IT transformation?

Contact us to discuss your specific needs.

As one of the leading IT companies in Charlotte, NC, we have what it takes to help you. Send us a message and we'll respond as soon as possible, and for free!

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