November 13, 2023
Gaston College Ransomware Attack: A Wake-Up Call to Protect Critical Data
Tom Blanchard, CEO of Sterling Technology Solutions, appeared on Queen City News to discuss the Gaston College ransomware lawsuits.
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We get it. You need quick, local IT support in Charlotte, NC—support that doesn't just put out fires but also prevents them. Our team, with over 200 years of combined experience, is equipped with not just technical expertise but a passion for exceptional customer service.
What's more? More than being tech geeks; we are your partners in growth. Our approach is simple: we listen, we understand, and we deliver. With an average response and resolution time of only 30 minutes, we're not just fast; we're efficient.
But our services go beyond quick fixes. Our proactive approach ensures you're always a step ahead. We're here to make technology work for you, not against you.
This data is automatically curated and updated round-the-clock with our state-of-the-art performance tracker, giving you an accurate, up-to-date picture what we're achieving for our clients.
Average time, over the last 30 days, from when a customer submits an inquiry to when one of our engineers begins working on that ticket.
This is the average time it has taken to resolve a ticket from the first contact with our engineer.
Dealing with sluggish network IT support in Charlotte can be a real drag. At Sterling Technology Solutions, we get it. That's why we're committed to providing solutions and transformations with our IT professional services.
We're well-equipped to be your go-to partner for all things IT. From proactive IT support to robust security solutions, we provide the IT support Charlotte businesses need to thrive.
Once you outsource IT support to us, you can say goodbye to the days of frustrating tech issues and hello to a smoother, more secure business operation.
Say goodbye to endless waiting times. With an average response and resolution time of just 30 minutes, we ensure your business stays up and running without missing a beat.
In an age where cyber threats loom large, our sophisticated security stack keeps your business safe, giving you the peace of mind you need to focus on what you do best.
Our solutions cater to the modern need for mobility and flexibility, ensuring your team stays connected, whether they're in the office or working remotely.
We don’t just react to problems; we anticipate them. Our proactive approach keeps your systems running smoothly by preventing issues before they arise.
Maximizing your IT budget has never been easier. With our tailored IT services, you can enjoy top-notch technology support without breaking the bank.
The first person to respond to your request will be an experienced engineer. We have no Tier1 engineers on our help desk.
November 13, 2023
Tom Blanchard, CEO of Sterling Technology Solutions, appeared on Queen City News to discuss the Gaston College ransomware lawsuits.
Don't take our word for it. See how other local businesses feel about our local IT support.
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