Recreating Your Outlook Profile
December 14, 2023
[avatar user="Jamie Poindexter" size="thumbnail" align="left" link="attachment" /]by Jamie Poindexter | Aug 21, 2020 | Jamie's Tech Corner, Our blogMuch like the Windows profile that stores all of your settings, programs and data specific to your login Outlook does the same to separate users that might be using the same computer to access email. Going back as far as Office 2003 I remember the issues with Outlook crashing or not synching email requiring the recreation of the Outlook profile. Today the same is true and luckily this fix is very simple. If you are noticing that email is not flowing in or out like it used too or ever if the program itself is just not working correctly this is a easy thing to try and is completely undoable if the issue still exists.To do this first make sure Outlook is closed, then press CTRL+WIN to open the run box and type “control”. Now hit enter to open the legacy control panel. Now locate and click on the mail icon.
Click on “Show Profiles”
More than likely you will only have 1 profile listed which is the one giving us trouble. Click on the “Add” button.
Enter an identifiable name such as the name of the email account and click OK
Go though the prompts and enter the name, email and password for the account you are using. Once its detected the account settings and everything is setup you will be taken back to the profiles screen
Now we will have 2 options, as it stands if we open Outlook it will still open the old profile. To enable the new one, we have 2 options. Choose the option to “Prompt for a profile to be used” which will ask what profile to open when you launch Outlook or we can choose from the dropbox a profile to be the default and the others will be ignored.
If you are testing its nice to choose the option to prompt that was you can switch between the two. Once you know the new profile works you can choose the 2nd option and it will open in the new profile each time.
