Whitelisting Emails in Office 365

Whitelisting an email address in Office 365 webmail is a simple process that allows you to ensure that all emails from that particular address are delivered directly to your inbox, bypassing the spam folder. This can be particularly useful if you regularly receive emails from a sender that is being wrongly identified as spam. Here's how to whitelist an email in Office 365:Webmail:Login to your Office 365 account by going to outlook.comGo to the "Settings" menu (represented by a gear icon) in the upper-right corner of the screenSelect "View all Outlook settings"Go to the "Mail" sectionSelect "Junk email"Under the "Safe senders" section, add the email address you wish to whitelist. You can add multiple email addresses, separated by a comma.

Click "Save" to confirm the changes.That's it! From now on, all emails from the whitelisted addresses will be delivered directly to everyone’s inbox, regardless of the content.Note that the whitelisting process may take a few minutes to take effect.Outlook App:This same process can be done from the Outlook app as well. First Open Outlook and go to your inbox.Right-click the email from the sender you wish to whitelist.Select "Junk" from the drop-down menu, and then select "Never Block Sender."

The email address will now be added to your whitelist and future emails from that sender will be delivered directly to your inbox.If you need to whitelist multiple email addresses, you can repeat these steps for each sender or domain. Additionally, if you're using an older version of Outlook, the steps may be slightly different.Globally via the admin portal:Whitelisting an email address in the Office 365 Admin Portal allows you to ensure that all emails from that particular address are delivered directly to your inboxes, bypassing the spam folder, for all users in your organization so it can speed things up and doesn’t rely on all individual users following the above 2 options. Here's how to whitelist an email in the Office 365 Admin Portal:Log in to the Office 365 Admin Center using an administrator account. Use the below link to go to the O365 Protection page (https://security.microsoft.com/antispam)Select " Anti-spam inbound policy (Default)"

Scroll to the bottom and choose “Edit allowed and blocked senders and domains”Here you can add individual emails or whole domains.

The whitelisted email addresses will now be added to the safe senders list for all users in your organization. Future emails from these senders will be delivered directly to the inboxes, bypassing the spam folder. Make sure to click save once done to apply the changes.Mail flow rules:This is an alternative to the above method and requires admin access as well. This will apply to all users but also allows excluding recipients as well as other flexibility.Log in to the Office 365 Admin Center using an administrator account.Go to the "Exchange" section.

Select "Mail flow." And then “Rules”

Click the "+" symbol to create a new rule.Choose “Bypass spam filtering” from the drop downUnder “Apply this rule if” choose “the sender” and add the email address of the sender(s)

You can add multiple senders/domains or IP addresses to this list. It will automatically choose the bypass spam filter for the action.

There you have it, 4 different ways to exclude a email address from being blocked in Office 365.