Managed IT services in Durham, NC
Testimonial Image
Nicole Duer

Google Review

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel ‘less than.’"

Issue resolution time

Under 30 minutes

Customer retention rate

98%

Average customer satisfaction score

4.8 out of 5 (based on 62 reviews)

Tickets resolved without escalation

Majority

Introduction to Durham, NC
Managed IT services Durham NC

Introduction to Durham, NC

Nestled in the heart of North Carolina, Durham boasts a vibrant community of businesses striving for success. From bustling downtown districts to serene suburban landscapes, Durham offers a diverse backdrop for entrepreneurial endeavors.

As your local managed IT services in Durham, NC, we understand the unique challenges and opportunities that businesses face in this dynamic area. In addition to serving Durham, we extend our support and services to neighboring Raleigh, ensuring that businesses across the region have access to top-notch IT solutions.

As a trusted managed services company, Sterling Technology Solutions provides managed IT services tailored to meet the specific needs of businesses in Durham and beyond.

Benefits of choosing our managed IT solutions

01.

Reliable support

Experience seamless operations with our round-the-clock support.

02.

Proactive monitoring

Stay ahead of potential issues with our proactive approach.

03.

Tailored solutions

Receive customized IT solutions that meet your unique needs.

04.

Cutting-edge security

Protect your digital assets with our managed IT services in Durham, NC.

05.

Efficient operations

Streamline your IT processes for unmatched efficiency.

06.

Exceptional customer service

Enjoy personalized attention and care from our dedicated team.

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Managed IT services Durham NC

Features of our managed services

Rapid response times

Advanced security stack

Seamless connectivity

Proactive IT support

Cost-effective solutions

Expert tech assistance

comprehensive network services ensuring robust connectivity

Solutions and services offered

Durham managed IT services offering tailored technology solutions
01
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Virtual CIO services

Our virtual CIO services provide strategic IT leadership and guidance tailored to your business needs. By leveraging our expertise in managed IT services in Durham, NC, we help you develop and implement technology strategies that align with your business goals, ensuring optimal performance and growth.

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02
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Technology alignment process

Our technology alignment process ensures your IT infrastructure is perfectly in sync with your business objectives. This service, a key part of our managed IT services in Durham, NC, involves regular assessments and adjustments to keep your technology updated and effective.

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03
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Hardware

We offer comprehensive hardware solutions, from procurement to installation and maintenance. As part of our managed IT services in Durham, NC, we ensure your business has the reliable and efficient hardware it needs to operate smoothly.

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Software and workflows

Our software and workflow service streamlines your business processes, improving efficiency and productivity. By integrating the latest software solutions through our managed IT services in Durham, NC, we help you achieve seamless operations and better workflow management.

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05
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MAC integration

Our MAC integration services ensure that your Apple devices are fully compatible with your existing IT infrastructure. As experts in managed IT services in Durham, NC, we facilitate smooth integration, enhancing your system’s performance and user experience.

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AdminDroid

AdminDroid provides comprehensive monitoring and management of your IT environment, offering valuable insights into system performance and security. This tool, supported by our managed IT services in Durham, NC, helps you stay ahead of potential issues and maintain optimal operational efficiency.

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Industries served by our company

reliable network support services for uninterrupted business operations

Healthcare IT support

Our healthcare IT support services ensure that medical facilities in Durham, NC, have reliable and secure IT systems. With our managed IT services, we help healthcare providers enhance patient care through efficient and compliant technology solutions.

Managed IT for lawyers

We provide specialized managed IT for lawyers, addressing the unique technology needs of legal practices. Our managed IT services in Durham, NC, ensure that law firms operate efficiently and securely, with reliable data management and protection.

IT support financial services

Our IT support for financial services helps financial institutions maintain secure and efficient IT systems. Through our managed IT services in Durham, NC, we offer solutions that enhance data security, compliance, and operational efficiency.

Retail IT services

Our retail IT services provide robust and scalable technology solutions for retail businesses. With our managed IT services in Durham, NC, retailers can optimize their operations, improve customer experiences, and drive sales growth.

Transportation IT services

We offer transportation IT services that support the complex technology needs of transportation companies. We manage IT in Durham, NC, to ensure that logistics and transportation operations run smoothly and efficiently.

IT solutions for manufacturing

Our IT solutions for manufacturing address the industry's unique challenges. With our managed IT services in Durham, NC, we help manufacturers enhance productivity, streamline operations, and ensure system reliability.

IT engineering services

We provide comprehensive IT engineering services to support engineering firms' infrastructure needs. Our managed IT services in Durham, NC, help engineers implement advanced technology solutions for improved project management and execution.

IT support accounting firms

Our IT support for accounting firms ensures that accounting practices have secure and efficient IT systems. Through our managed IT services in Durham, NC, we provide solutions that enhance data security, compliance, and operational efficiency for accountants.

experienced managed IT services firm in Durham, NC
Managed IT services Durham NC

Enhance your business with leading managed service providers in Durham

By choosing our managed IT services in Durham, NC, you are investing in a comprehensive suite of technology solutions designed to enhance your business operations. Our services ensure that your IT infrastructure is robust, secure, and aligned with your business objectives.

With managed IT services in Durham, NC, you get proactive management, expert support, and strategic IT planning, all aimed at driving your business success. Our team is dedicated to providing top-notch IT services in Durham, NC, ensuring that your technology works for you, not against you.

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Managed IT services Durham NC

Accreditations

Our company is proud to hold various accreditations that underscore our commitment to excellence in managed IT services in Durham, NC. These accreditations reflect our expertise, reliability, and dedication to providing superior IT solutions. By choosing us for your IT services in Durham, NC, you are partnering with a certified and trusted provider that adheres to the highest industry standards.

By combining advanced technology with personalized service, we deliver managed IT services in Durham, NC, that not only meet but exceed your business needs.

businesses turned to manage IT services for enhanced efficiency
Managed IT services Durham NC

Client reviews

What our clients say about our managed IT services in Durham, NC:

"I recently had the pleasure of working with Borsalino, a Senior Project Engineer at Sterling Technology, and I must say, he is nothing short of a rockstar! His dedication to our projects and his willingness to go above and beyond to minimize our downtime while working on the firewall was truly commendable. Not only did he demonstrate exceptional technical skills, but he was also incredibly welcoming and communicative throughout the entire process."

wide range of business technology services to support growth
Emily Lucas

"I've worked with Sterling Technology Solutions since 2011 and they've been everything you would want with one of the most critical parts of your business. I can say a decade later that our initial setup not only performed well in the early phases of our business, but also handled our growth over the years. It's great when your server is an afterthought when things run so smoothly. The few instances over the years that needed attention were handled promptly and professionally. Highly recommended!"

David Slawinski DDS

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than." They are prompt, professional, and kind. I wish we had known about them sooner as it would have saved a lot of time and frustration."

Nicole Duer

"Sterling has been our company's IT support provider for almost a decade. They are reliable, creative problem solvers, and provide excellent round-the-clock service on both simple and complex IT challenges. Highly recommend them!"

Meredith Jeffries

"Our company hired Sterling two years ago and we have been extremely impressed and satisfied with the service and support we've received. Tom and his staff are professional, personable, and responsive to our needs. From day one, they have listened to us and helped us navigate our technology challenges as a growing business. Sterling Technology has been a tremendous asset for our company, and I would highly recommend this firm to anyone looking for IT services."

Matthew Sohner

"Sterling has handled the IT for my law firm for over 9 years.  They are very professional, knowledgeable, and responsive.  The not only do a GREAT job but are also fair with pricing.  I highly recommend anyone looking for IT services to use Sterling.  Tom is always available to take calls and service is very responsive."

Mark Jetton
Managed IT services Durham NC

Contact us to discuss!

Ready to take your business to the next level with reliable and efficient IT support? Contact us today to learn more about our IT support Durham services. You can reach us by phone at (704) 271-5001 or fill out our contact form.

Once you get in touch, we will assess your specific needs and find the best way to move forward together. Our goal is to provide you with tailored solutions that enhance your business operations and ensure your IT systems are always at their best.

customized range of business technology services in Durham
Managed IT services Durham NC

Satisfaction is guaranteed with our technology solutions in Durham

We stand behind the quality of our managed IT services in Durham, NC, with a satisfaction guarantee. Our commitment is to provide top-notch IT solutions that meet and exceed your expectations. Your satisfaction is our top priority, and we are dedicated to building long-lasting, trust-based relationships with all our clients.

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expert technical services for seamless IT management
Managed IT services Durham NC

Valuable external resources

We believe in empowering our clients with valuable information and resources to help them stay informed and make well-informed decisions. Here are some external links relevant to the Durham, NC, area that can help you take proactive measures to protect your technology and business:

Information on local businesses, networking events, and economic development resources in Durham.

Updates on technology trends, industry news, and events for tech professionals in North Carolina.

Access to a vast collection of books, digital resources, and community programs available to Durham residents.

The latest news stories and updates on events and developments in the Durham region.

Managed IT services Durham NC

Our commitment to Durham: Community support

Our commitment to the Durham community and surrounding areas is as strong as our dedication to providing managed IT services in Durham, NC. In addition to delivering top-notch IT solutions to help businesses thrive, we proudly engage in philanthropic efforts to uplift the local area. One of the causes close to our hearts is Neighborhood Hope, which serves as a vital support system for children in low-income housing communities.

Through our partnership with Neighborhood Hope, we aim to create real change by supplying essential resources and offering support to these young individuals on demand. Our CEO, Tom, is deeply involved in this initiative, actively volunteering his time and expertise. His steadfast commitment inspires our company's focus on making a positive impact, building connections, and nurturing brighter futures for those in need in Durham and the surrounding areas.

Professional IT management services for businesses in Durham
comprehensive IT services and cyber security solutions
Managed IT services Durham NC

Explore career opportunities with Durham-managed IT services

Are you passionate about technology and looking for a rewarding career? We are a leading IT support company in Durham, NC, and we are always on the lookout for talented professionals who share our commitment to excellence. Visit our hiring page to learn more about our current job openings and how you can become a part of our innovative and supportive work environment.

Let’s get started

Ready to enhance your business with reliable and comprehensive IT solutions? Contact us today to learn more about our managed IT services in Durham, NC. Our team of experts is here to provide you with the support you need to keep your technology running smoothly and efficiently. Don’t wait – reach out to us now and take the first step towards optimizing your IT infrastructure. Call us at (704) 271-5001 or fill out our contact form to get started. Your success is our mission, and we are dedicated to helping you achieve it.

efficient computer network support for optimized performance

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FAQ for managed IT services in Durham, NC

What sets Sterling Technology apart from other managed service providers in Durham?

We stand out for our comprehensive range of IT services and unparalleled customer support. As a leading managed service provider in Durham, we offer tailored technology solutions and services to meet the unique needs of businesses in the area.

How can Sterling Technology help with IT services in Durham?

We provide expert IT support in Durham to ensure your business operates smoothly. From proactive monitoring to managed IT solutions, we have the expertise to optimize your IT infrastructure for maximum efficiency.

What types of services does Sterling Technology offer?

We offer a wide array of services, including managed IT services in Durham, network support, cloud services, and computer support. Additionally, our consulting in Durham provides strategic guidance to help businesses leverage information technology effectively.

How does Sterling Technology address cybersecurity concerns?

Cybersecurity is a top priority for us. Our measures include advanced threat detection, regular security audits, and implementation of best practices to safeguard your digital assets.

Can Sterling Technology Solutions help with technology consulting?

Absolutely! Our consulting in Durham offers expert advice on optimizing your technology services to align with your business goals. We provide personalized recommendations tailored to your specific needs.

What benefits do businesses in Durham gain from partnering with Sterling Technology?

By choosing us, businesses in Durham can enjoy reliable, managed IT services and support. Our proactive approach ensures minimal downtime and maximum productivity, allowing you to focus on growing your business.

How does Sterling Technology ensure seamless operations for businesses in Durham?

Through our technology solutions and services company, we achieve seamless operations. Whether it's network support or cloud services, we leverage the latest information technology to keep your business running smoothly.

What level of customer support can businesses expect from Sterling Technology?

Businesses can expect exceptional customer support from Sterling Technology Solutions. Our dedicated team is committed to providing timely assistance and personalized attention to address all your IT needs.

Does Sterling Technology offer proactive IT solutions?

Yes, we believe in proactive IT solutions to prevent issues before they arise. Our proactive approach includes regular maintenance, managed IT services, and implementing best practices to keep your systems secure and efficient.

How can businesses get started with Sterling Technology's managed IT services in Durham?

Getting started is easy! Simply reach out to us for a consultation, and our team will assess your needs and recommend the right technology solutions for your business. With Sterling Technology, you can rest assured knowing your IT needs are in capable hands.