Managed IT Support Waxhaw
Testimonial Image
Nicole Duer

Google Review

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than.""

Customer satisfaction

98%

Response time

Less than 15 minutes

Years in business

12 years

Client retention rate

93%

Discover Waxhaw
Managed IT Support Waxhaw

Discover Waxhaw: A growing hub for your business

Waxhaw, North Carolina, is a vibrant town known for its rich history and growing business community. As Waxhaw continues to expand, so does the need for reliable IT support to keep businesses competitive. Sterling Technology is proud to serve this dynamic area, offering state-of-the-art IT solutions tailored to the unique needs of Waxhaw's enterprises.

As a leading Waxhaw IT support provider, we understand the specific IT challenges faced by local businesses and offer customized solutions to address them. Located conveniently near Charlotte, our local IT service ensures you receive prompt and efficient support.

Benefits of choosing a managed IT services provider

01.

Proactive maintenance

We monitor your systems around the clock, identifying and addressing potential issues before they become critical problems. This proactive approach minimizes downtime and ensures your business runs smoothly.

02.

Cost-effective solutions

Our managed IT services are designed to be budget-friendly, offering predictable monthly costs. You’ll save money by avoiding the expensive repairs and lost productivity that come with unexpected IT issues.

03.

Enhanced security

We implement advanced security measures to protect your data from cyber threats. With our support, your sensitive information is safeguarded against breaches, ensuring compliance with industry standards.

04.

Scalability

We provide scalable solutions that evolve with your company, ensuring that your technology infrastructure can handle increased demands.

05.

24/7 support

Our team is available around the clock to assist with any IT issues that may arise. Whether it's a minor glitch or a major system failure, we're here to provide prompt and effective support whenever you need it.

06.

Focus on core business

With us, you can focus on what you do best—running your business. We handle the tech so you can concentrate on growth and innovation.

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Key features of our personalized managed IT solutions

Comprehensive IT audits

We start with a thorough assessment of your current IT environment, identifying strengths, weaknesses, and areas for improvement. This audit forms the foundation of a customized IT strategy tailored to your business needs.

Cloud services

Leverage the power of cloud computing with our expert-managed services. From data storage to cloud-based applications, we ensure your business benefits from the latest technology with seamless integration and management.

Network management

We maintain and optimize your network to ensure peak performance. Our services include everything from network design and installation to ongoing monitoring and troubleshooting, keeping your business connected.

Disaster recovery planning

Protect your business from unforeseen disasters with our robust recovery solutions. We develop and implement comprehensive disaster recovery plans that ensure quick restoration of your operations with minimal downtime.

Cybersecurity solutions

Our cybersecurity services include firewall management, threat detection, and regular security updates to keep your business safe from evolving cyber threats. We also provide employee training to enhance your team’s awareness and preparedness.

Vendor management

We manage your relationships with third-party vendors, ensuring you receive the best possible service and support. We handle the communication and coordination, so you don't have to.

Comprehensive technology solutions to meet the specific needs

Comprehensive technology solutions
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Virtual CIO services

Our virtual CIO services provide strategic IT leadership tailored to your business needs. We guide your technology decisions, ensuring alignment with your goals while maximizing efficiency and innovation through our managed IT support in Waxhaw.

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02
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Technology alignment process

The technology alignment process ensures that your IT infrastructure is perfectly aligned with your business objectives. This process, a key component of our managed IT support in Waxhaw, optimizes your operations by leveraging the latest technology tailored to your needs.

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Hardware

We offer comprehensive hardware solutions, from procurement to installation, ensuring your business has the right tools to succeed. Our managed IT support in Waxhaw includes ongoing maintenance and support to keep your hardware running smoothly.

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04
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Software and workflows

We provide software solutions that streamline your business workflows, enhancing productivity and efficiency. Our managed IT support in Waxhaw ensures that your software is up-to-date, secure, and fully integrated with your existing systems.

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05
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MAC integration

Our MAC integration services ensure that your Apple devices are seamlessly incorporated into your business environment. Whether you’re a MAC-only office or a mixed environment, our managed IT support in Waxhaw ensures smooth operation across all devices.

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AdminDroid

AdminDroid enhances your Microsoft 365 environment by providing detailed reports and insights. As part of our managed IT support in Waxhaw, we help you leverage AdminDroid to improve productivity, compliance, and security within your organization.

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Customized technology services for Waxhaw industries

IT services for Waxhaw industries

Healthcare IT support

Our managed IT support in Waxhaw is designed to meet the unique challenges of the healthcare industry and ensure compliance with regulations like HIPAA. We provide secure, reliable IT solutions that help healthcare providers focus on patient care without worrying about technology.

Managed IT for lawyers

We provide specialized managed IT support for law firms in Waxhaw, ensuring that your sensitive data remains secure and compliant with industry regulations. Our services help legal professionals enhance productivity while maintaining client information confidentiality.

IT support financial services

We offer managed IT support in Waxhaw tailored to the needs of financial services, focusing on security, compliance, and operational efficiency. Our solutions help financial institutions protect sensitive data and streamline processes, enabling them to better serve their clients.

Retail IT services

Our managed IT support in Waxhaw helps retail businesses optimize their operations, from point-of-sale systems to inventory management. We ensure that your technology infrastructure supports a seamless customer experience and efficient back-end operations.

Transportation IT services

Our managed IT support in Waxhaw for the transportation industry focuses on enhancing logistics, fleet management, and communication systems. We provide reliable IT solutions that keep your operations running smoothly and your vehicles on the move.

IT solutions for manufacturing

We provide managed IT support in Waxhaw for the manufacturing sector, optimizing production processes through advanced technology solutions. Our services ensure that your IT infrastructure supports the demands of modern manufacturing, from automation to data analytics.

IT engineering services

Our managed IT support in Waxhaw for engineering firms focuses on delivering robust, reliable IT solutions that support complex projects. We help engineering companies streamline their operations and improve collaboration through advanced technology and expert support.

IT support accounting firms

We offer managed IT support in Waxhaw that is tailored to the needs of accounting firms. Our solutions ensure the secure and efficient handling of financial data, helping accountants improve productivity while maintaining compliance with industry standards.

Managed IT Support Waxhaw

Why our managed IT services in Waxhaw exceed expectations

By choosing our managed IT services in Waxhaw, you're investing in a partner committed to your business's success. With our managed IT services in Waxhaw, you gain access to a team of experts dedicated to optimizing your technology infrastructure, ensuring your business runs smoothly and securely. Our services are tailored to meet the unique needs of your industry, whether you're in healthcare, law, finance, or any other sector.

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a partner committed to your business's success
Our Accreditations
Managed IT Support Waxhaw

Our accreditations: A benchmark for managed IT support Waxhaw

We are proud to be recognized for our commitment to excellence in managed IT support in Waxhaw. We hold various industry certifications that validate our expertise and adherence to best practices in IT management.

Our team is certified by leading technology providers, ensuring that we are equipped to deliver the highest quality IT services to our clients in Waxhaw. These accreditations reflect our dedication to maintaining the highest standards in everything we do.

Managed IT Support Waxhaw

Awards and recognition for outstanding IT services

Over the years, we have been honored with numerous awards for our exceptional IT services in Waxhaw. These accolades are a testament to our team's hard work, innovation, and commitment to customer satisfaction.

We are proud to be recognized as a leader in the IT industry, and we continue to strive for excellence in all aspects of our managed IT services in Waxhaw. Our awards reflect our unwavering dedication to helping businesses succeed through reliable, efficient, and secure IT solutions.

commitment to customer satisfaction
Managed IT Support Waxhaw

What our clients are saying about our support services

Our clients consistently express their satisfaction with our managed IT support in Waxhaw. Here’s what a few of them have to say:

"I recently had the pleasure of working with Borsalino, a Senior Project Engineer at Sterling Technology, and I must say, he is nothing short of a rockstar! His dedication to our projects and his willingness to go above and beyond to minimize our downtime while working on the firewall was truly commendable. Not only did he demonstrate exceptional technical skills, but he was also incredibly welcoming and communicative throughout the entire process."

clients express their satisfaction
Emily Lucas

"I've worked with Sterling Technology Solutions since 2011 and they've been everything you would want with one of the most critical parts of your business. I can say a decade later that our initial setup not only performed well in the early phases of our business, but also handled our growth over the years. It's great when your server is an afterthought when things run so smoothly. The few instances over the years that needed attention were handled promptly and professionally. Highly recommended!"

David Slawinski DDS

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than." They are prompt, professional, and kind. I wish we had known about them sooner as it would have saved a lot of time and frustration."

Nicole Duer

"Sterling has been our company's IT support provider for almost a decade. They are reliable, creative problem solvers, and provide excellent round-the-clock service on both simple and complex IT challenges. Highly recommend them!"

Meredith Jeffries

"Our company hired Sterling two years ago and we have been extremely impressed and satisfied with the service and support we've received. Tom and his staff are professional, personable, and responsive to our needs. From day one, they have listened to us and helped us navigate our technology challenges as a growing business. Sterling Technology has been a tremendous asset for our company, and I would highly recommend this firm to anyone looking for IT services."

Matthew Sohner

"Sterling has handled the IT for my law firm for over 9 years.  They are very professional, knowledgeable, and responsive.  The not only do a GREAT job but are also fair with pricing.  I highly recommend anyone looking for IT services to use Sterling.  Tom is always available to take calls and service is very responsive."

Mark Jetton
Managed IT Support Waxhaw

Contact us to learn more about us!

Ready to take your business to the next level with our managed IT services in Waxhaw? It’s easy to get started. Simply reach out to us by phone at (704) 271-5001 or fill out our contact form on our website.

Once we hear from you, we’ll schedule a consultation to understand your business needs and goals. From there, we’ll work together to develop a customized IT strategy that aligns with your objectives. With our managed IT services, you’ll have a trusted partner by your side every step of the way, ensuring that your technology infrastructure supports your business’s growth and success.

Top institutions in Waxhaw

Guaranteed satisfaction
Managed IT Support Waxhaw

Guaranteed satisfaction with our cybersecurity and data backup solutions

We are committed to delivering top-tier managed IT support in Waxhaw, ensuring your technology operates seamlessly and efficiently. Our satisfaction guarantee reflects our confidence in the quality of our services and our dedication to meeting and exceeding your expectations.

We provide robust cybersecurity support tailored to the unique requirements of residents in Waxhaw, ensuring your business is protected against evolving threats. By understanding the specific needs of the local community, we offer solutions that align perfectly with your business goals and technological landscape.

Managed IT Support Waxhaw

Valuable resources for Waxhaw businesses

Here are some useful resources related that can assist you in staying informed and protecting your technology:

The Union County Chamber provides updates on local business events, networking opportunities, and community news.

Find information on local regulations, community services, and public notices.

The Union County Public Library offers resources and programs to help you stay current on technology trends and best practices.

some useful resources
community commitment in Waxhaw
Managed IT Support Waxhaw

Combining top-tier IT support with community commitment in Waxhaw

We are passionate about giving back to our community while delivering exceptional managed IT support in Waxhaw. We understand the unique needs of our local area and are dedicated to enriching it through our services. We contribute to local initiatives that make a meaningful impact. One such organization is Neighborhood Hope, which provides vital support to children in low-income housing areas.

Neighborhood Hope is particularly close to our CEO, Tom, who has a strong sense of community and actively volunteers his time there. His commitment to helping children reflects our broader dedication to both technology and local causes. By choosing us, you're not only benefiting from top-tier IT solutions but also contributing to the betterment of our Waxhaw community.

Managed IT Support Waxhaw

Join our team: Explore career opportunities in outsourced IT Support

Are you passionate about technology and looking for a career opportunity with a leading provider of IT services in Waxhaw? We are always on the lookout for talented individuals to join our team. Explore our current openings and learn more about the exciting career opportunities we offer by visiting our hiring page. Join us and be part of a team that is dedicated to delivering exceptional information technology services and support.

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Ready to transform your IT? Partner with us for personalized solutions

Ready to experience unparalleled managed IT support in Waxhaw? Contact us today to explore how our IT solutions can enhance your business with reliable, proactive support options. Whether you need on-site support or a tailored IT strategy, our team is dedicated to providing peace of mind and proactive support. Reach out to us via phone at (704) 271-5001 or our online form to learn how we can customize our managed IT services to your unique needs. Partner with us and take the first step towards optimized IT management and exceptional service.

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FAQ - managed IT support in Waxhaw

What is managed IT support in Waxhaw?

Managed IT support in Waxhaw refers to comprehensive IT services provided by professionals who manage and support your technology infrastructure. Our managed IT offering perfectly aligns with the unique needs of businesses in Waxhaw. We offer tailored solutions designed to meet the specific requirements of your organization, ensuring seamless tech solutions that enhance your operational efficiency.

How do your cybersecurity services contribute to my business's security?

Our cybersecurity services are designed to meet the specific needs of businesses in Waxhaw and provide robust protection against cyber threats. We offer advanced solutions, including fast recovery from disasters and ransomware, and we monitor your business in real time to ensure it remains secure. By partnering with us, you benefit from tailored solutions that address your cybersecurity needs and help safeguard your business technology.

How can Sterling Technology’s level of support help your business?

Our level of support is designed to address the specific IT challenges faced by businesses in Waxhaw. Our managed IT services include proactive monitoring, fast recovery from disasters, and real-time ransomware protection. This high level of support helps your business stay secure, reduce downtime, and ensure a smooth operational flow, contributing significantly to your success story.

How can Sterling Technology’s services contribute to your success story?

Our services are designed to simplify your work processes and enhance your business technology infrastructure. By partnering with us for managed IT support in Waxhaw, you benefit from tailored solutions that align with your unique business needs. This alignment ensures that your technology is always operating at peak performance, which directly contributes to your success story and overall business growth.

How does Sterling Technology handle ransomware with real-time monitoring?

We prioritize your cybersecurity with advanced solutions for real-time ransomware monitoring. Our managed IT support in Waxhaw includes fast recovery capabilities and robust protection against ransomware threats. Our real-time monitoring helps identify and address potential issues before they escalate, ensuring your data and business operations remain secure.

What are the benefits of Sterling Technology’s seamless tech solutions?

Our seamless tech solutions are designed to integrate smoothly with your existing systems, minimizing disruptions and streamlining your operations. Our managed IT support in Waxhaw includes personalized solutions that address your unique IT challenges, providing you with a more efficient and effective technology environment. This seamless integration simplifies your work processes and enhances overall productivity.

How does Sterling Technology simplify your work processes?

We simplify your work processes by offering tailored IT solutions that align with your business needs. Our managed IT services are designed to meet the specific IT challenges your business faces, providing you with tools and support that streamline operations. By addressing these unique needs, we help ensure that your technology infrastructure works efficiently, making your daily tasks more manageable.